lqdeej wrote:To perform a clean install of the BlackBerry Device Software (firmware), perform the following steps:
0. Download and install the Blackberry Desktop Manager
1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
2. Double-click the Application Loader icon.
3. Click Next to start the installation process.
4. Type your BlackBerry smartphone password, if prompted, and click OK. (if you don't know it just enter a wrong password 10 times and it will wipe the BB)
5. Click the check boxes next to the names of the applications you want to load, and then click Next.
6. Click Advanced, and then click the check box beside Erase all currently installed applications.
7. Click Next.
8. Click the check box next to Do not automatically backup the application data during the loading process.
9. Clear the box next to Backup and restore applications installed wirelessly.
10. Click Next > Finish.
11. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager.
4ply wrote:Another method to restore your blackberry to factory settings. Note that this will even work when no battery is inserted into the blackberry:
Download and install Blackberry desktop manager.
Next make sure your BlackBerry is not connected to your computer yet. Locate and Open the App Loader application manually by doing this: Open your file browser, go to your C Drive (operating system drive) and navigate your way through the folders to Program Files > Common Files >Research In Motion > AppLoader. Once you are in the AppLoader directory, double click on the Loader application shortcut.
A window will open, now connect your blackberry, if all is well it will be recognized on the usb port and you click next, the application will guide you through the remaining required steps for the restore process.
3adw wrote:Blackberry Stuck on Loading screen (sandclock). How do I restore it to factory settings?
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