Read this website's Legal Guidelines and make sure you understand the risks of this repair. Place your Microsoft Zune 2 on a clean flat and soft surface, such as a rubber mat or a piece of soft cloth and get the required opening tools
Step 1
Step 2
The gap between the bottom of the screw cover and the front plate is the best place to insert the safe open tool.
Step 3
If you twist the safe open tool the screw cover will pop off exposing two Torx T4 screws.
Step 4
Use your Torx T4 screwdriver to remove them.
Step 5
Pry between the front and backplate next to the aperture of the screw cover.
Step 6
Slide the tool toward the edge, thereby widening the gap between backplate and frontplate on the right side of your Zune II. You can try to slide the tool all the way around the edge. If that fails, reinsert the tool of the right side.
Step 7
Step 8
Slide the tool all along the side to the bottom of the Zune.
Step 9
Repeat the last steps and twist the safe open tool. You will need to apply some force here and be patient until the backplate will come loose.
Step 10
Sometimes you may not succeed with the plastic tool alone. You can use the flathead screwdrive which will give you more torque, but is also more likely to cause cosmetic damage.
Step 11
Once the back was release from all clips you can lift it up and set it aside.
